Shipping Policy
At Pure Essential, we aim to process and ship orders as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be longer during high-volume periods or holidays.
Shipping Time
Estimated delivery times vary depending on your location and the shipping method selected at checkout. Please note that shipping times are estimates and not guaranteed.
Shipping Delays
We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other factors beyond our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information (if available).
Incorrect Address
Please ensure your shipping address is correct at checkout. Pure Essential is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Contact Us
For any shipping-related questions, please reach out through our Contact Us page.